Update thread status

Update the status of a customer thread.

Endpoint

POST https://me.instaply.com/api/update-thread-status

Request body

{
  "customerThreadId": "12345",
  "status": "waiting"
}

Fields

• customerThreadId (string) — Thread to update.
• status (string) — One of: waiting, replied, resolved.

Example (curl)

curl -X POST "https://me.instaply.com/api/update-thread-status" \
  -H "token: your-api-token" \
  -H "Content-Type: application/json" \
  -d '{
    "status": "waiting",
    "customerThreadId": "12345"
  }'