Overview
Welcome to the Instaply developer documentation. Use it to integrate bots, CRMs, mobile apps, IVR flows, and automation with Instaply.
Choose your integration
Section titled “Choose your integration”| If you are building… | Start here |
|---|---|
| Server-side bots, CRM sync, automation | Instaply API overview — messages, thread status, customer profile, webhooks |
| Native iOS or Android in-app chat | Mobile SDK — embed conversations and unread counts |
| Phone IVR → welcome SMS | IVR integration |
| Instagram / Facebook / Google Ads | 3rd-party integrations |
Credentials
Section titled “Credentials”Different surfaces use different credentials (API tokens, SDK verification, IVR key field). See Credentials for a concise map and links into each section. The me.instaply.com/api/… integration is a command/query HTTP API, not a full REST resource API.
Support
Section titled “Support”For API tokens and onboarding steps not covered here, contact your Instaply customer representative or success contact.